Conflict Resolution Services

PURPOSE

We all want to serve the overarching purpose of advocating for animals and plant-based diet change.  Yet conflicts are inevitable, despite our common goals.  ADP is offering this conflict resolution service to address these disputes so that you and your organization can more effectively and happily work towards this collective aim.  These services include mediation and conflict coaching.  Both are provided by a professional mediator.

WHAT IS MEDIATION?

Mediation is a process in which a mediator brings together parties in dispute to resolve issues in a way that works for them.  The mediator is neutral - they do not impose solutions or take sides.  Rather, they will help you talk productively with each other and discuss options to resolve your dispute.

WHAT IS CONFLICT COACHING?

The mediator can also talk with you individually about your conflict and help you to develop a plan to work out the conflict with the other person.  This conflict coaching might involve offering different perspectives on the problem, helping you to clarify your concerns, identifying your role in the dispute, and discussing communication approaches that can make a conversation with the other person more positive and effective.   A conflict coach is a neutral party and will not advocate for you or a particular outcome.  Rather, the coach focuses on individual self-awareness, conflict dynamics and skill development.  Conflict coaching is done individually but may be combined with mediation

BENEFITS OF CONFLICT RESOLUTION SERVICES

• ADP’s conflict resolution services offer clients a commitment free opportunity to work out interpersonal conflicts with the assistance of a trained third party neutral.  Such conflicts are often ignored, sidelined or overlooked because it can be awkward and ineffective to address them without help.
• Conflict services are confidential. A mediator/coach offers a safe space to work through issues to make your workplace more positive and productive.   Confidentiality means that the neutral will not share anything you say outside of the coaching session or mediation, and will not share what you say in private with the other party unless you give them permission.  Similarly, while the mediator works under the ADP umbrella, no information shared with the mediator will be shared with the staff or lawyers at ADP without express permission.
• Conflict resolution services can address issues before they rise to the level of legal action.
• ADP offers 1.5 hours of individual conflict coaching and 4 hours of mediation free of charge.
• The mediator will not force you to accept any solution and participation is always voluntary.  Mediators will not take sides or tell you what to do.  You can choose not to participate and can “opt out” of the process at any time.

WHAT ADP’S CONFLICT SERVICES IS NOT

• The mediator does not act as a therapist, lawyer, judge or investigator.   ADP mediation services are solely for non-legal, interpersonal conflict where parties seek to reconcile and work through relational tensions.  

HOW IT WORKS

• If you feel that coaching or mediation may be helpful in your situation, please fill out ADP’s client application for conflict resolution services.
• After reviewing the application, the mediator will set up a short phone consultation with you to determine if conflict services are appropriate to your situation.  During the consultation, the mediator will ask you more about the dispute and give you more information about mediation and conflict resolution coaching.  Together you can determine if or how to move forward.  If you choose to mediate, and the mediator feels it is appropriate, the mediator will contact the other party to see if they are willing to mediate.
• The mediator will conduct pre-mediation coaching sessions of up to 1.5 hours or provide up to 1.5 hours of conflict coaching to help you to independently communicate more effectively with the person you are concerned about.
• Mediations are up to 4 hours long and conducted remotely via Zoom.
• If you come to an agreement and wish to have it in writing, the mediator can draft it collaboratively with you and both parties can sign it.